Privacy Policy

Mogged App Privacy Policy

Last updated: 23 Aug 24

1. Introduction

Welcome to Mogged ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application (the "App") and our website [insert website URL] (the "Site"), including any services, features, or content offered (collectively, the "Services").

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.

2. Information We Collect

We collect information that you provide directly to us when you use our Services. This may include:

  • Personal information (such as name, email address, and phone number)
  • Account credentials (username and password - note that passwords are securely hashed)
  • Profile information (such as profile picture, bio, and fitness goals)
  • Fitness and health data (such as workout routines, body measurements, and progress tracking)
  • User-generated content (such as posts, comments, and images shared on our live forum)
  • Communications with us (such as customer support inquiries)

We also automatically collect certain information when you use our Services, including:

  • Device information (such as your mobile device ID, model, and manufacturer)
  • Log information (such as IP address, access times, and app activity)
  • Location information (if you choose to allow this functionality)
  • Usage information (such as features used and content interactions)

3. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our Services
  • Create and manage your account
  • Generate personalized workout routines and fitness recommendations
  • Facilitate community features (such as the live forum)
  • Respond to your comments, questions, and requests
  • Send you technical notices, updates, security alerts, and support messages
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations

4. How We Share Your Information

We may share your information in the following situations:

  • With your consent
  • With service providers, contractors, and other third-party vendors who need access to your information to carry out work on our behalf
  • In response to a request for information if we believe disclosure is in accordance with, or required by, any applicable law, regulation, or legal process
  • If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of us or others
  • In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
  • Between and among our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership
  • With your consent or at your direction

5. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

6. User-Generated Content

Our Services include interactive features (such as the live forum) where you can post content, including photos and other materials. Please remember that any information you disclose in these areas becomes public information and may be viewed, collected, and used by other users or third parties.

7. Data Retention

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information.

8. Children's Privacy

Our Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under the age of 13, we will promptly delete that information.

9. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access personal information we hold about you
  • The right to request the correction of inaccurate personal information
  • The right to request deletion of your personal information
  • The right to object to processing of your personal information
  • The right to request restrictions on the processing of your personal information
  • The right to data portability

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

10. Changes to This Privacy Policy

We may update this privacy policy from time to time. The updated version will be indicated by an updated "Last updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

11. Contact Us

If you have questions or comments about this privacy policy, you may contact us at:

Mogged support@mogged.com.au 0406854013

By using our Services, you acknowledge that you have read and understood this privacy policy and agree to its terms.